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About us

LINK is a not-for-profit community based social enterprise.

LINK’s purpose is to serve – to help you remain safe, happy and healthy in your own home – living well – connected to services and community.

Living well at home needs a village of support. LINK connects you to an Integrated Community of Care of volunteers, services, transport, health systems, outings, and friendships.

Care at home is more than what happens within four walls. It is the small things as well as the big things. Someone to share a meal with, or someone worth going for a walk with. Help getting out of the house with friends, or help through the confusing maze of a hospital visit.

LINK looks after the every day basics. We provide the ever changing fit-for-purpose services you need to be the best you can be throughout a 30 year journey from active retirement onwards.

LINK keeps you well, keeps you active, supports your needs, and helps avoid small incidents that could become larger problems.

We’re here to help.

Service Area

LINK serves greater Northern and Western Melbourne.

Resources

LINK operates Victoria’s largest community transport fleet of accessible vehicles, specially trained drivers, mobility assistants and in home carers. We operate out of four community hub / vehicle depot locations in Melbourne.

Culture, Language and Diversity

LINK recognises and works to match and support the wonderful diversity of community that is Melbourne. Our staff and volunteer community speak over 25 languages including:

English, Afrikaans, Arabic, Cantonese, Dutch, French, Greek, Gujarati, Hindi, Indonesian, Italian, Lebanese, Maltese, Mandarin, Nepali, Newari, Pakistani, Punjabi, Russian, Spanish, Urdu, Vietnamese and Auslan.

LINK reaches out to engage with cultural, language and special interest communities – to make sure their members are getting the services they need and the support they are entitled to. We work with community groups to maintain people’s connection with community, culture, family, events, language and rituals. Getting older should not mean losing connection.

LINK celebrates the richness of diversity of everyone in our community, for all people in equal measure. We celebrate, respect and embrace diversity of language, culture, gender plurality, and the joy of individual personality, interests and expression that makes us each who we are. We celebrate life.

LINK personalises its services to meet the specific interests, needs, and capabilities of each of our clients – matching them to appropriate activities that support them in being the best they can be. 

When going on group outings, we match participants to maintain old friendships, and build and nurture new friendships to help grow the reality of community where everyone has a place, and everyone is welcome and at home. 

Board and Leadership Team

Chair
Mike Lescai

Director
Danny Davis, PhD

Director
Irene Opper

Director
Ian Sanders

Director
Sara Pantaleo

Director
Peter Alkemade

Chief Executive Officer
Cliff Abbasi

Business Development Manager
Maurice thaung

Volunteer & Community Manager
Cassandra Barrett

Finance Manager
Usman Shamim

HR & Administration Manager
Aff Ferrante

Fleet Manager
Nick Harris

History

LINK Community and Transport has been operating as a not-for-profit community service organisation for over 40 years.

LINK was originally formed in the Northern Suburbs by two mums of disabled children who had no other options to get their kids to schools or services. The organisation they built has grown through many phases and many programs to become the thriving organisation it is today.

We are proud of our history and thank those who have contributed so much for so long to build the potential of this organisation. LINK is a community asset that has been built up over many years. It exists to serve community.

It is our duty and our privilege to work every day to see that potential realised.